Return Policy

Return Eligibility

Items may be returned within 14 days of delivery if they arrive damaged or do not match the description provided. Items must be returned in their original condition and packaging.

Return Process

To initiate a return, please contact us using the information provided on our contact page. Include your order details and reason for return. We will provide return instructions and a return authorization.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using tracked shipping for returns to ensure safe delivery.

Refund Processing

Once we receive and inspect the returned item, we will process your refund to the original payment method. Refunds may take 5-10 business days to appear in your account.

Non-Returnable Items

Custom configurations and personalized items may not be eligible for return unless they arrive damaged. Please contact us to discuss specific return eligibility for custom orders.

Damaged Items

If an item arrives damaged, please contact us as soon as possible with photographs of the damage. We will arrange for a replacement or full refund as appropriate.

Contact

For questions about returns or to initiate a return, please contact us using the information provided on our contact page.